Apple Music "Cannot Open, This Media Format is Not Supported" Error Solutions


Users asked when he played Apple Music, he get the Error message "Cannot Open, This media format is not supported", how to fix the Error, is there any solution?

There are many reasons for this error, here are some solutions which may help you. And after each step, you can check to see if your problem is resolved.

1 - Go to Settings and turn on Airplane Mode. Wait a few seconds and then turn off.

2 - Restart your device.

3 - If you are having this issue when you are connected to a Wi-Fi network, turn off your Wi-Fi and router. Close the Apple Music app. Then reset network settings by going to Settings > General > Reset > Reset Network Settings. Then restart your Wi-Fi and router.

4 - iOS update?. Go to Settings > General > Software Update and update your iOS device.

5 - Force restart your iPhone or iPad. To do this, press and hold the on/off (sleep/wake) and the home buttons at the same time until you see the Apple logo.

6 - If you are having issues with musics you purchased from iTunes, try this:

7 - Try File Conversion

Still have the issue? Maybe you can try the file conversion,and try converting your media file to files that Apple Music supports. These formats can be found on their website.

A conversion tool is a simple solution to convert the Audio files. There are so kinds of Audio converting tool on the internet, here you can try Macsome iTunes Converter, which supports converting downloaded Apple Music files and purchased Audiobooks and removing DRM from protected audio files with fast conversion speed.

Get iTunes Music Converter full version:

Windows Version Purchase Online Mac Version Purchase Online


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