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Solutions to Fix Spotify Crash / Error on Samsung Galaxy Series


According to the promotion plan, Samsung Galaxy S10, S10+, S10e and Note 10/10+ owners who haven't had Premium before can get 6 months free Spotify Premium. Sometimes when you listen to Spotify on your Samsung Galaxy Series phones, Spotify may crash.

Fix Spotify Error

In the following we lists the whole solutions to fix Spotify keeps crashing on Samsung Galaxy Series

Solution 1. Close Spotify and Restart

Sometimes you found it keeps saying Spotify has stopped, you can try to force to close it and restart to fix the problem.

Here we talke Samsung Galaxy S10 for example, there are two ways to close Spotify.

Method 1: Close an app using Recent Apps key

On your screen, tap the Recent Apps soft key.

Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.

Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Method 2: Close an app using App Info menu

Another way to force close an app is by going within the app's settings itself.

Solution 2.: Perform soft reset

When you try to close Spotify and restart it, the problem still exist, you can try to restart your phone.

To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time.

Solution3: Upgrade to the latest version of Spotify

To fix the crash or error problem, please make sure that upgrade your Spotify to the latest version.

Open Play Store app, tap More settings icon - My apps & games - Update all button to update it.

Solution 4: Clear Spotify cache

As you know Spotify also takes up some system cache. Sometimes, this cache gets corrupted during and after an update.

There are also solutions to delete system cache. This is not easy for most ones, here we don't mention it.

Solution 5. Reinstall the app

It may be an effective solution to remove and reinstall Spotify.


If you can't fix the crash by following the above solution, you can report the problem to to developer with the error screenshot and so on. You need to realize that all the developers rely on feedback and reports from users in order to improve their products.


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