Some of frequently asked Questions:

Q.Why can I only convert the first 1 minute of each audio?

Macsome Deezer Music Converter has a free trial version, which only allows users to convert the first minute of each song. To unlock this restriction, please purchase a license.

Q.What's the differences between Macsome Deezer Music Converter and other Deezer music conversion tools?

Macsome Deezer Music Converter is one of the best Deezer Music Downloaders, which can not download music from Deezer, but also can convert Deezer songs to MP3, AAC, WAV, FLAC, AIFF and ALAC. With a bulit-in Deezer web player, you don't need to download Deezer client on your computer. It also provide free toolbox, including "Format Converter", "CD Burner", and "Tags Editor."


Q.I have received the license information. How to register Deezer Music Converter?

Step 1: You can directly click the Register profile tab to open the registration window and complete the registration process. Besides, you can also click the icon on the top-right user interface, and choose "Register" option in the drop-down list, you will get the following registration window.

Register Deezer Music Converter

Step 2: Copy and paste the registration Email and Code into the registration popup dialog, then click "Register".

Register Deezer Music Converter successfully

Q. What can I do if I get the message "Invalid Code" when trying to register?

1: First please make sure that you have downloaded or ordered the correct program.

2: The registration code is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration popup dialog.

3: If you are sure that you are running the right program and following the direction but still get the error message, please contact our support team for help.

Q. What kinds of music format the program supports? What output format can it export?

Macsome Deezer Music Converter supports converting Deezer tracks, playlists, albums, etc. It supports MP3, AAC, WAV, FLAC, AIFF, and ALAC output formats.

Q. Can I convert the entire playlist from Deezer?

Of course, you can. It supports converting the entire playlist. Go to Deezer web player, open a playlist you'd like to download, then click the "Click to add" button to import the whole playlist to the Deezer Music Converter.

Q. The output audio quality is unsatisfied, how to improve the output quality?

Please select "AUTO" from the output format, which will keep the best output quality as the original files.

set output format

Q. How to contact us when you encounter with "Conversion Failure"?

If above solutions still cannot fix your problems, please provide the following information to our support team via [email protected]. We will reply to your message within 24 hours on weekdays and 48 hours on weekend. And we will submit your feedback to our developer and inform you if the solution is available.

  • 1. Which Windows OS are you using? 32 bits or 64 bits?
  • 2. What is the output format you choose?
  • 3. Which Deezer music account you have? Deezer Premium or Deezer HiFi?
  • 4. Please send us Deezer song or playlist links which you converted for a test. Please send us two log files. You can find them by clicking the icon, and select Open Log File. Then click the logs folder and you will see the log files, please send us all the log files.